Returns & Refunds Policy

We want you to be completely satisfied with your Anova products, which is why we offer a 100-day money-back guarantee on all orders placed through our official store. If you are not happy with your purchase for any reason, you can return it within 100 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to start the process.

2

Print Your Label

Once approved, we will email you a prepaid shipping label and a Return Merchandise Authorization (RMA) form.

3

Pack Your Device

Securely pack your Anova cooker and accessories in the original packaging to ensure they are protected during transit.

4

Receive Your Refund

After our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing